We hope you love your Hubert and Calvin products, however, if you are not completely satisfied, we are happy to offer a refund or exchange on eligible items (including sale items) if the item is returned to us within 14 days of receipt. Orders may be cancelled within 2 hours of purchase. items must be returned with all tags and packaging, and in the saleable condition you received them in.
Items that are custom orders may not be returned, this will be stated in the item listing. Customers will be notified by email before dispatch if an item is non-refundable.
Extended Christmas returns
Buying a gift? Items purchased between 20/11/18- 24/12/18 are eligible for an exchange if returned to us by 07/01/18. You are also still to obtain a refund within 14 days after receipt.
Returning items is the responsibility of the buyer and we suggest you use recorded delivery. We cannot take responsibility for any items lost on return. Eligible refunds or exchanges will be made in the same method of payment within 14 days of the item returning to us. Please email (email@example.com) and confirm the correct return address before sending. This does not affect your statutory rights. For more information you can also write to:
Hubert and Calvin
All requested returns or exchanges must be confirmed via email before being dispatched and must contain order information or your original invoice.
Thank you for shopping with Hubert & Calvin